Colliers International

Colliers International, Canada's largest commercial real estate services company, is committed to client relationships and providing integrated services to meet a multitude of real estate needs.

Colliers International provides integrated services to meet Vancouver’s commercial real estate needs

One of the largest commercial real estate companies worldwide, Colliers International delivers a full range of services to real estate occupiers, developers and investors. Services include brokerage, property management, valuation, consulting, project management, project marketing and research.

Through a culture of service excellence, collaboration and the best local information available, Colliers’ Vancouver brokerage operates like a small boutique. With mutual trust, professionals share vast knowledge and use tools only multi-national corporations can rationalize. “Our business is all about relationships,” says Kirk Kuester, managing director of Colliers in Vancouver. “We’ve been in Vancouver for 114 years, with relationships deeply rooted throughout the community and B.C. Thirty per cent of our real estate professionals have tenure exceeding 20 years, a testament to our stability and experience within the local business.”

Colliers advocates specialization, training, collaboration and sharing best practices, with the client as the ultimate beneficiary. “We also use a survey tool, Net Promoter® Score, which gauges client satisfaction,” says Kuester. “We use this to continue to refine our training program, which ensures we are providing service excellence to our clients.”

To evolve while keeping service standards high, Colliers is committed to specialization and developing market experts. The company has built sophisticated and strategic methodology around its landlord representation, occupier and capital markets programs. Kuester attributes Colliers’ specialization and service excellence to “accelerating success,” the company’s tag line. In addition, Colliers uses the Aon Hewitt Employee Engagement Survey to identify key drivers of employee engagement, a critical component to the company’s ongoing growth. This information helps Colliers hire top-notch personnel with the economies of scale to invest in the best training. “We provide our team with state-of-the-art tools to access the most up-to-date information, allowing our clients to make the most informed decisions possible,” says Kuester.