February 2017

In this issue

Jan 25, 2017
A tale of two burger joints: How A&W and White Spot strengthened their brands
Christopher Donville

Five years ago, with sales far from sizzling, A&W Food Services of Canada Inc. set out to boost its brand. The plan, according to chairman and CEO Paul Hollands: offer younger, food-savvy consumers something they’d never expect from a fast-food chain. “We looked at a whole bunch of things and tried to figure out what we could deliver,’’ Hollands recalls...

Jan 24, 2017
Get ready to pay for all the things that used to be free
Steve Burgess

With great leg room comes great responsibility. Those lucky passengers who are seated in the spacious exit rows of an aircraft are instructed by flight attendants on what to do in case of an emergency: pulling down the handle, tossing out the hatch, heroically checking for flames before leading the exodus, etc. This is the price you pay for being...

Jan 20, 2017
DIY Management: How to draw the line when it comes to employees' off hours
Jenny Peng

Wetherow says Great Place to Work encourages its clients to model the behaviour they want to see. For instance, Elana Rosenfeld, CEO of Kicking Horse Coffee, publicly states that she doesn’t want anyone working more than 40 hours per week. “Management can’t extol the virtues of work-life balance if the entire management team is sitting at their desk on any...

Jan 20, 2017
Six philanthropists who devote time and money to uncommon causes
Nick Rockel

The Vancouver property developer champions beauty and the beasts. Since 1997 the Audain Foundation has given more than $100 million to the visual arts; the Audain Art Museum, home to a permanent collection of nearly 200 B.C. works, opened last spring in Whistler. Now Audain, who was a dedicated social activist in the 1960s, is backing the province’s shrinking grizzly...

Jan 19, 2017
Timeline: The B.C. film industry shoots to the forefront
Jenny Peng

In January 2015, when Postmedia closed its Kennedy Heights printing plant in Surrey, which produced the Vancouver Sun and The Province, the cost-cutting measure was a blatant sign of the troubles facing the newspaper industry. Enter Skydance Media, the producer of Star Trek and Mission: Impossible, which moved into the 220,000-square-foot facility and opened Skydance Studios this past September. Film studios...

Jan 18, 2017
Claims that immigration helps or hurts economies may not add up
Timothy Taylor

The 49th parallel seems to almost perfectly bifurcate the debate about immigration these days. South of the border, we have a president who promises to build a wall to stop illegal Mexican inflows. Donald Trump’s official stance on immigration contends that this hardline approach aims to, among other things, “boost wages and ensure that open jobs are offered to American...

Jan 16, 2017
Brian Scudamore goes to the gutter
Jenny Peng

Brian Scudamore has a new dirty business. With his latest venture, Shack Shine, the founder and CEO of 1-800-Got-Junk has moved into house detailing. It’s another unsexy, service-based play, but Scudamore’s franchise has turned out to be popular with millennials looking to run their own businesses. Shack Shine is O2E Brands’ (O2E stands for “ordinary to exceptional”) fourth franchise brand, along...

Jan 13, 2017
What to put on your business agenda in February
Jenny Peng

Science of Cocktails Fancy yourself a mixologist? Shake it up at Science World when 25 top Vancouver bartenders demonstrate the chemistry, biology and physics behind modern cocktails and cuisine. Tickets–proceeds support Science World’s class field trips for underserved Lower Mainland schools–include hors d’oeuvres prepared by molecular gastronomists and, of course, cocktails. VIP tickets offer extra perks, such as VIP lounge...

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