Custom Cooling Solutions Offers Exceptional HVAC Systems

Heathe Thompson believes that HVAC systems should provide a healthy indoor environment and operate efficiently, reliably and unobtrusively. So in 2005 he launched Custom Cooling Solutions Ltd. in order to offer exceptional HVAC systems that would not only check all the boxes, but address the two major concerns of business owners: that equipment be efficient and long-lasting.
 
Consistently achieving these goals has resulted in spectacular growth for the Langley-based company. From a one-man, one-truck operation seven years ago, CCS today has a fleet of 13 trucks, two trailers, plus a team of 25 highly-trained professionals who provide commercial and residential clients with excellent HVAC/R maintenance and installation services.
 
Both commercial and residential clients rely on Custom Cooling Solutions Ltd. as their one-stop shop. The company provides guaranteed response times, single- or multi-site equipment management, pre-scheduled maintenance, fixed mechanical budgets, 24-hour support, equipment insurance, and a selection of billing schedules including leasing options for new and replacement HVAC equipment. “We make HVAC maintenance, repair and replacement simple,” says Thompson.
 
Thompson and service manager Steven Blackburn appreciate that accountability is critical to their ongoing success. They introduced a high-tech, integrated dispatch/reporting system to ensure quality reporting and record keeping. Technicians are dispatched electronically over 3G-enabled tablets and smart phones, allowing for accurate and detailed documentation of maintenance calls, and service logging for every piece of equipment.
 
Not surprisingly, this degree of organization combined with CCS’s track record has earned the company an A-plus rating with the Better Business Bureau.
 
As the company’s commercial portfolio grows, Thompson recognizes that Custom Cooling Solutions offers a valuable service: “Business owners know that investing in planned maintenance and indoor air quality results in tangible, financial benefits.”
 
CCS is committed to helping its commercial and residential clients save money through energy efficiency upgrades and consistent quality maintenance of their HVAC equipment. Providing customers with the best possible heating, cooling and indoor air quality helps to reduce costs associated with lost productivity, even when it comes to employee sick days.

To learn more about Custom Cooling Solutions’ services, phone 604-227-3164 or visit www.customcooling.ca.