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Nov 16, 2017
Leadership: BMO’s Mike Bonner nurtures a new generation of leaders with a mix of drive and empathy
Scott Neufeld

In business, the person leading at any given point isn’t necessarily the one with the title and the corner office, says Mike Bonner, senior vice-president at BMO Financial Group, who heads the bank’s B.C. and Yukon division.“Leadership has nothing to do with the business card; it has nothing to do...

Nov 16, 2017
Leadership: Copperleaf CEO Judi Hess promotes women in tech
Felicity Stone

Judi Hess supports affirmative action. Since becoming CEO in 2009 of Vancouver-based Copperleaf Technologies Inc., she has increased the number of female employees from roughly 10 per cent to about a third. Over that period, the company’s total staff rose...

Nov 15, 2017
Leadership: BCLC boss Jim Lightbody is on his game
Nick Rockel

At age nine, Jim Lightbody found himself thrust into a leadership role. In his native Victoria, Lightbody belonged to a talented soccer team, some of whose members went on to play in the National Hockey League (ex–Vancouver Canuck Geoff Courtnall) and represent Canada in soccer and rugby. The squad had...

Nov 14, 2017
Leadership: Property developer Renee Wasylyk shares some home truths
Richard Littlemore

There is no perfect leadership style—no prescription that will work for every CEO, or every wannabe, in every enterprise. Check the back issues of the Harvard Business Review, and you’ll find a long history of leadership fads, many of which still have merit. But for Renee Wasylyk, founder and CEO...

Nov 14, 2017
Leadership: Shoulder to shoulder, Lyndon and Jamie Cormack lead global phenomenon Herschel Supply
Nick Rockel

So, this is where my kids’ backpacks got their start. At Herschel Supply Co. headquarters in East Vancouver’s rough-hewn Railtown neighbourhood, the atmosphere on a sunny August morning is brisk. About 130 of the company’s 170 employees work here, alongside founders Lyndon and Jamie Cormack, who are chatting with staff.

Nov 9, 2017
Numerology: Artisanal markets in B.C. kick off the gift-buying season
Melissa Edwards

As the gift-buying season approaches, that’s about how many craft markets will set up across the province to help local potters, carvers, glass blowers, jewelry makers and other artisans get their wares into holiday shoppers’ hands. Indie fairs are growing...

Oct 30, 2017
DIY Management: How to manage an employee who knows more than you
Felicity Stone

1. RECOGNIZE YOUR STRENGTHS “You were hired for a reason, and often that reason has to do with things that your employees can’t do, like strategic planning or strategy execution, perhaps coaching or bringing out the best in the team,”...

Oct 27, 2017
What to put on your business agenda in November 2017

BC BUSINESS SUMMITThemed Scaling Up for Prosperity in a Changing World, this year’s Business Council of B.C. event explores such topics as how to leverage the province’s position as Canada’s gateway to the Asia Pacific and the northern hub of the Cascadia...

Oct 25, 2017
WiFi and your business: On-the-go connectivity to improve customer experience
Chris Hinton

BCBusiness + Shaw For small- and medium-sized businesses, offering customers and visitors complimentary WiFi access can be can be one of the factors that differentiates competitors. From dentists’ offices to department stores and everything in between, providing a reliable WiFi solution for customers and employees may prove to be more valuable than...

Oct 24, 2017
How to give a proper handshake
Steve Burgess

There are a couple of time-honoured strategies for dealing with business partners, clients and the public. One is to treat others with respect, expecting to be treated the same way in return. Another is to establish your authority via displays...

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