What Resolution Have You Kept?

Peter Higgins, Rhonda Garvey and Kirk Kuester on kept resolutions. Peter Higgins, president, Purdy's Chocolates “Continue to eat chocolate. We do 150 new recipes every year and only a select dozen of them make it into our shops. I eat six to eight pieces every day to make sure that we’re trialling new and innovative things. That’s the really tough part of our job.” Rhonda Garvey, VP, EGaming, B.C. Lottery Corp.

Peter Higgins, Rhonda Garvey, Kirk Kuester | BCBusiness

Peter Higgins, Rhonda Garvey and Kirk Kuester on kept resolutions.

Peter Higgins, president, Purdy’s Chocolates

“Continue to eat chocolate. We do 150 new recipes every year and only a select dozen of them make it into our shops. I eat six to eight pieces every day to make sure that we’re trialling new and innovative things. That’s the really tough part of our job.”

Rhonda Garvey, VP, EGaming, B.C. Lottery Corp.

“To quote [author Stephen R.] Covey, ‘Seek first to understand, then to be understood.’ The natural tendency is to want to be a problem solver, but I really try to focus on listening. I find it [creates] a much more positive environment to work in.”

Kirk Kuester, managing directors, Colliers International

“Being a proponent of change. In a sales organization, you need to be committed to improvement or you perish. Improvement, to a large extent, comes from behavioural change. You have to push it. You have to be proactive.”