How to Deliver Bad News

How to deliver bad news | BCBusiness

1. Keep Jelly of the Month Club certificates on hand for all of those bonuses you won’t be giving out this year.

2. When face-to-face seems too excruciating, fire off an email padded with emoji.

3. Don’t ruin someone’s Friday by telling them they didn’t get the promotion—tell them on Monday when they’re already miserable.

4. Never deliver bad news before restaurants begin serving alcohol.

5. Bring cookie platters to downer meetings. Because that will make up for asking staff to work over weekends or take unpaid time off.

6. Consider creating a dedicated “employee transition room.” Word will get around and soon the room will do the talking for you.