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Retail

Dec 5, 2011
2011 Best Companies: Retail
Jessica Barrett

The value of constructive criticism in a customer-centric business. In the world of retail the customer is king, but his or her experience is not the only one that matters. When it comes to building a healthy work environment that attracts and retains the necessary talent, the companies that top this year’s Best Companies list know frontline workers need to feel supported on the job.


Dec 5, 2011
Outdoor Retail Brands Flock to Vancouver
Steve Burgess

Global outdoors brands like Salomon and Icebreaker keep coming to Vancouver to break into its under-served retail market. There are mountains, and then there are mountains. When the French executives of the Salomon ski gear firm arrived in Vancouver in October to celebrate the opening of a new Park Royal concept store, they were excited. “They wanted to know, ‘Are there black bears around? Can we see them?’” recalls Salomon marketing manager Francis Argouin. “You don’t get that in the European...

Nov 30, 2011
The Black Friday and Boxing Day Indulgence
Tony Wanless

Like our Boxing Day, the Black Friday shopping blitz isn't just about providing great deals. It's more like retail therapy for the scared and angry consumer. The shopping phenomenon that’s called Black Friday, Small Business Thursday, and Cyber Monday certainly had big retailers giving thanks this past weekend in the U.S. Some $53 billion was dropped on retailers through the biggest shopping period of the U.S. calendar. I know – on Thanksgiving?

Nov 7, 2011
Creating a Car-Dealership Enterprise
Tony Wanless

For almost a century, the Canadian auto sales industry has been the shining example of local entrepreneurship in action. In every town and city, individual dealers own one or several showrooms. In Canada there are 3,300 car dealerships owned by...

Oct 6, 2011
Schooling Italia: Vancouver's Fashion Industry
Schenley Brown

Visiting fashion students learn a thing or two 
about la dolce vita in Vancouver. Fashion is born from a region’s distinctive character. That’s the take-away message from a group of Italian students who came to Vancouver for a lesson in fashion management.


Oct 1, 2011
Efficiencies Gained: Freybe Gourmet Foods
BC Hydro Power Smart

When the Freybe family constructed a new processing facility in Langley years ago, it did so under self-imposed green guidelines: the building material was 100 per cent recycled, and systems like rainwater collection were installed. “We’ve always felt we have...

Sep 6, 2011
B.C.'s Craft Beer Movement: The Breweries
Joe Wiebe

Cataloguing craft beer in B.C.: As demand for craft beer skyrockets, B.C.'s local brewers scramble to meet the demand. (Have we forgotten your favourite B.C. craft beer? Get in touch.)   Central City Brewing Co.

Sep 5, 2011
Big Pharma & What's Wrong With You
Steve Burgess

Finding the right medical terminology provides the perfect excuse to dispense expensive (and unnecessary) drugs. I have recently been diagnosed with CBB Syndrome. It’s pretty serious, I suppose. What I want to know is, when will the pharmaceutical industry spring into action and deal with my problem?

Sep 5, 2011
The Dark Art of B.C.'s Liquor Importers
Frances Bula

A handful of booze importers navigate a 
maze of international law, shipping logistics 
and customs regulations – all to make sure B.C. liquor stores and bars are stocked 
with our favourite foreign tipples.


Jul 1, 2011
The Economics of B.C. Malls
Chad Hershler

In the interest of full disclosure: I’ve never liked malls. 
 As far as I’m concerned, they’re all the same: stale air, contrived architecture and a barrage of overpriced storefronts. When I lived in east Van or Montreal or Toronto, nothing gave me more pleasure than hopping on my bike and...

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